Starting 12 January 2026, you can reach us by phone every weekday

Our phone service hours will change as of 12 January 2026. From then on, we will be available by phone every weekday. The aim of this change is to improve the accessibility of our services.

New phone service hours from 12 January 2026 onward:

  • Monday 9:00–12:00
  • Tuesday 12:00–15:00
  • Wednesday 9:00–12:00
  • Thursday 12:00–15:00
  • Friday 9:00–12:00

Our phone number is (09) 5422 7300.

The new service hours will remain in effect until further notice.

Services from the Sotekassa to help you find employment

As a member of the unemployment fund, you can use the new services to support you in a job search.

Discover the services offered by the Fund!

Processing times of applications

16.1.received initial applications
18.1.received adjusted follow-up applications
22.1.received other follow-up applications