Contact information

Sotekassa (the unemployment fund of social and healthcare workers) co-operates with four different trade unions. Here you find contact information for both the fund and the unions in question.

In matters concerning membership, the fund only answers questions related to the membership of the fund.

All matters concerning the membership and membership fees of trade unions are handled in the offices of the unions.

Sotekassa (fund)

eService on-line-service

eService is a safe and fast way to contact the fund in all situations.

We aim to respond to messages received via eService within five working days.

Telephone service

Telephone number for the fund is + 358 9 5422 7300

Our telephone service is open on Mondays, Tuesdays and Thursdays between 9.00 – 15.00. 

Any additional exceptions to the telephone service hours will be announced in the fund’s latest updates.

Postal address

If you do not have access to electronic services, please post your letter to the fund to the following address

Terveydenhuoltoalan työttömyyskassa

PL 1001
00511 HELSINKI

Email

The e-mail address of the fund is intended primary for official transactions. If you are a member of the fund, log in to eServices and send your message via the secure messaging service.

For security reasons, you should never provide personal ID or send confidential information via unprotected email. 

Email address to the fund is [email protected]

If your matter concerns only membership in the unemployment fund (joining the fund, membership fees, or resigning from the fund), you can send your message to [email protected]

If the unemployment fund has overpaid benefits for you and your message concerns the recovery of an overpayment, you can send your message to [email protected]

You can send protected email to the fund via 
https://secure.tehy.fi/[email protected]

Contact information to the unions

Website tehy.fi 
Log in to E-services

Postal address
Tehy
PL 10
00060 TEHY

Telefone service for membership matter
Mondays, Tuesdays and Thursdays 9.00 – 15.00 at +358 9 5422 7200

Website
www.suomenfysioterapeutit.fi/physiotherapy/

E-service
https://jasenpalvelu.suomenfysioterapeutit.fi/

Postal address
Suomen Fysioterapeutit – Finlands Fysioterapeuter ry
Rautatieläisenkatu 6 B
00520 Helsinki

E-mail
[email protected]

Telefone service
Monday – Wednesday 9.00 – 14.00 and Thursday 9.00 – 12.00 at 0207 199 590

Website
www.toimintaterapeuttiliitto.fi/ (in finnish)

E-service
https://www.toimintaterapeuttiliitto.fi/verkkopalvelu

Postal address
Suomen Toimintaterapeuttiliitto ry
Rautatieläisenkatu 6 B
00520 Helsinki

E-mail
[email protected]

Telefone service
at 040 820 0274

Website
tyoterveyshoitajat.fi

Postal address
Suomen Työterveyshoitajaliitto ry
Sitratori 3, 4. krs 
00420 Helsinki

E-mail
[email protected]

Telefone service
at +358 50 410 8636

Services from the Sotekassa to help you find employment

As a member of the unemployment fund, you can use the new services to support you in a job search. As a first step, the unemployment fund will offer you training related to the job search.

Discover the services offered by the Fund!

Processing times of applications

Today 1.5. we are processing applications that have arrived to unemployment fund

First applications27.4.
Adapted follow-up applications28.4.
Other follow-up applications29.4.